|
Introduction
It has been the habit of man to look for means
of comfort and welfare from the very beginning
of his life on earth and getting in touch with
others was considered as one of such comforting
things .The very primary attempts on this goal
were allusion, setting up fire and using smoke
signals. But making communication between
different societies is always accompanied with
some problems. Disagreements in beliefs,
traditions and … has sometimes led to brutal
wars. That is the association of war with
communications! The more communication means
advanced, the more war methods developed and
sometimes progressions in war methods even
proceeded communication developments.
The story leads even to our time .The time for
internet wars, electromagnetic waves and
artificial intelligence. The only difference may
be the more developed industrial aspects of the
modern world. But if we want the communications
to be a means of improvement of human life
without rising war, we first have to match the
minds of the communicators, so that they can
bear different beliefs of others without getting
much bothered. That is we say getting the minds
globalized should precede the globalization as
its common meaning.
The Effect of Industrial Units on Industrial
Culture and Its Development
Although it's not correct to separate Industry
from other parts of the globalization system we
will do it for simplicity, assume that every
other element necessary for development of the
country is in its ideal situation, and the
problem is just with industry!
As we know every incompatibility and conflict
between the subsystems will lead to the system
disturbance and its diffusion. On the other hand
we should have the integrity of the subsystems
health to guarantee the general health of the
whole system. That is a disorder in any part of
the system means a deficiency of the whole
system. So our final goal should be to grow all
kinds of industry in parallel. Although this is
not the exact case even in developed countries!
We should provide a win-win circumstance for
all. As various industries have mutual important
effects on each other, both competitors and
aside parts in industry should be supported.
For a better description we turn to the delicate
style of Japan industry development proposed by
Dr. Deming. This managerial style suggests
fourteen important guidelines. When Dr. Deming
first proposed his guidelines in 1950, one would
scarcely accept it as an applicable model. He
believed that American styles of management do
not work for Japan and even for America. Some
years later his word turned out to be right and
Japan industry achieved great progressions.
Owing to his theory Deming's instruction were
mainly simple cultural instructions. He rejected
the old goal oriented management systems and
insisted on providing a friendly atmosphere to
work in and getting result from longtime plans.
We use Deming's lessons to evaluate an auto part
manufacturer it is the supplier of Irankhodro,
Saipa and other famous auto manufacturer of
Iran.
Deming's Fourteen Lessons
1. Create stability of purpose toward
improvement of product and service, with the aim
to become competitive and stay in business and
to provide jobs. As mentioned earlier, our case
of studying Deming's thoughts is an auto part
manufacture. Although you see Deming's posters
of management on the walls of this company,
there is no actual undertaking of his
instructions. That is lack of pragmatism in work
so that after having the decisions made in
sessions, they turn out to be still because not
practical. In fact no important improvement is
made by the management team rather than the very
natural ones achievable by using much less
knowledge that Deming provides And that is the
case for most of industrial companies in Iran,
even those bestowed ISO licenses. So our word is
to turn to pragmatism in culture and deeds.
2. Adopt the new philosophy. Current in your own
economic age It's on head managers to find out
challenges and lead the fellows to the new
necessary transformations. One of the main
problems in Iranian industry is unreasoning
resistances against change. In fact managers old
thoughts, lack of modern knowledge and temporal
expectations for profit are the main resisting
factors. Nevertheless in our sample company
other kinds of resistance have also been
detected such as political concerns about simple
ideas. This kind of matter is a good excuse for
the inertial kind of people showing
unwillingness to any new idea. One occurrence of
this problem was the project of public spreading
of company's products.
3. Eliminate the need for mass inspection as the
way of life to achieve quality by building
quality into the product in the first place.
Unfortunately the condition in our sample case
is exactly the reverse. In order to eliminate
the defects in product, they have set inspection
units for every montage line! This project does
not work. For example in one work shift with the
total number of product: 1300, only 250 numbers
had been inspected and polished to perfect
products. And the title goes to all 1300
numbers. The point is that the company claims
working with ISO-TS standards.
4. End the practice of awarding business just on
the basis of price tag. Instead minimize total
cost. Move toward a single supplier for any one
item on a long-term relationship of loyalty and
trust. Our sample works with many suppliers
which comprises of foreign companies and 90
domestic companies. Meanwhile its actual total
need hardly exceeds 100 suppliers. Suppliers
themselves act in a similar manner. They all
still work with traditional criterions expecting
advantage from the competing stature of several
providers. It may work for a short time programs
but in longer lasting activities it causes
dejection and unreliability thus damage.
5. Improve stability and forever the system of
production and service to improve quality and
productivity and thus constantly decrease costs.
No boundaries should be supposed for
improvements and we should be careful not to
make conceptual mistakes with this point. For
example, in our sample a pressing machine is
under use to assemble washers on a shaft.
Nevertheless having provided the singular pieces
properly there would be no need to this extra
process. It merely takes up more time and more
labor without giving out the best practical
result. The policy should be to think wiser and
more pragmatically.
6. Institute training on the job. In our case of
study lack of proper training is a really
serious problem which goes even with the top
managers. There are lots of inefficient
decisions and useless installations that
technical engineers have made. One example is
limiting the size of assembly benches in order
to prevent product cumulation. Or the case of
inspection units on every step of production,
without taking care of its actual philosophy
See, training is a principal.
7. Institute leadership. The aim of supervision
should be to help people and machines and
gadgets to do a better job .Supervision of
management is in need of overhaul, as well as
supervision of production workers. But in the
sample company rewarding and fining seem to be
taken more seriously than the true aim of
supervisions. I mean not enough attention is
paid to system's faults but rather to the
audiovisuals
8. Drive out fear so that every one may work
efficiently for the company. In traditional
points of view fear is a means of making
employees work better. And this is the thing
going on in our country .with the name of
"Accord" system. And it's very interesting to
know that some parts of it have the title of the
'industrial management organization'. In the
accord system the salaries are determined in
respect of the work everybody gives out compared
to his colleagues. This kind of management
neglects the fact that every person has his own
specific capabilities and can not try to act as
another. What Deming teaches us is to provide
workers with peace and security in their jobs.
9. Break out barriers between departments.
People in research, design, sales and production
must work as a team to foresee problems of
production and in use that may be encountered
with the product or service.
10. Cease propagandas, exhortations and targets
for the work force asking for the zero defects
and new levels of productivity. Such
exhortations only create adversarial
relationships as the bulk of the causes of low
quality and low productivity belonging to the
system and thus lie beyond the power of work
force.
11. Eliminate management by objective .Eliminate
management by numbers, numerical goals.
Substitute leadership.
12. Remove barriers that rob the hourly worker
of his right to pride of workmanship. Violation
of this point is very common in Iranian industry
part. In Sample Company sometimes the upper
manager interferes in every subject out of his
profession and ignores all personnel responsible
for the job. For example he has transferred one
of the assembly lines to another province
without noting that in this way the discipline
and continuity of the assembly line is
disturbed.
13. Institute a vigorous program of education
and self-improvement. The personnel of our
sample have learned the jobs to do in a random
auxiliary way. As a result they are not accurate
in doing the job and you see various and
inefficient ways of accomplishing a very common
job as Nelson's funnel experiment by several
people.
14. Put everybody in the company to work to
accomplish the metamorphosis. The metamorphosis
is everybody's job. But in our case of study
only some of the operators of assembly line were
filtered for work in the new line extension and
others were not even permitted to visit the new
line and its new technology. .This event has
disturbed the relation of the old line workers
with their former coworkers now on work in the
new line. And they've got depressed.
Now we are done with the 14 guidelines. But
let's see what limitations may appear in
practice as environments are always
determinative.
a) Informal and Unusual Recruiting Habits
The passionate relations in Iran are associated
with giving peaks to dear friends and relatives
so that in our sample company, for instance,
many of the personnel are relatives. And it gets
more seriously for the owners of the company. In
the sample case the owner actually possessed
other big companies too; a weaving company a
decoration company and a company of food
Industry. It is very interesting to check some
of the posts occupied by the owners' relatives:
b) Major problems of the country
1.b) the mismatch between education and actual
needs of the country
A demonstration of this fact urges in our sample
by taking a look to the educational licenses of
the workers of assembly line. It includes
English, accountancy, business management,
family hygiene, architectures, geography,
statistics, and…
As you see there is a great need for planning of
education strategies to make it applicable
according to the real facts and real needs of
our society
2.b) Undergrowth in the Field of Mother
Industries
To be frank, mother industries n Iran are in
very primitive stages of development One again
we insist on pulling mere written approvals into
challenge of practice.
3.b) The Underdevelopment of Most provinces
There is a lack of balance in distribution of
industries in provinces of the country as the
most firms are concentrated in few big cities as
Tehran and Esfahan contemplates a developed
country reduced to little separate islands only,
in an ocean of traditional, degraded parts!
4.b) University, The Origin of Development!
In Iran, few universities have opened their way
through industry. It is just to name Amirkabir
University, Sharif University, University of
Science and Technology. Universities of cities
other than Tehran are mostly forgotten. It
should be made clear for industry managers what
an important part of industry could be
constructed with the help of universities. So
that they turn to universities and a good
exchange is made between these two parts.
The Possibility of Globalization in View of
Philosophy, Culture and Traditions
We have investigated through how to get
globalized, however have not talked about why at
all should we join the stream. As an instance to
our situation remember all the rejections Pastor
encountered, through discovery and proposal of
vaccine No one yet can confidently condemn all
that rejections and oppositions, but eventually,
the potential idea made its own way. The same
may be true for the process of globalization
with all wars and sorrows it may bring about. We
have a sloppy way in forward.
Why Get Globalized?
What will be the aim of matching industrial
culture with the globalization process? It is a
difficult kind of problem to be answered; But we
can figure some aspects of the future globalized
world and leave making decisions up to the
country head programmers .If man escape wars and
abandons getting involved with industries
related to it, one can imagine what an advantage
may the growth of industry make to people's
lives; But yet there may be things to hesitate
about. Do we favor a world with all human privet
affections eliminated? as this method may work
for the prevention of all evil thoughts and
crimes The more you try to imagine, the more you
may get confused with what the future
industrialized world may be like. .And whether
it can get adopted with human culture or not.
CONCLUSION
The apparent thing is inquiring industry to do
for man's comfort and his life's improvement. In
this way globalization may help a lot by
eliminating geographical boundaries, and
allowing improvement to spread to every part of
the world If we want globalization not to slip
to war affairs, sympathy and cooperation should
be formed among different nations and beliefs.
This means that we need something to be agreed
on commonly. The expansion of industry speeds
the process of globalization and
industrializing, itself, requires expansion of
industrial culture .so that industry works in
benefit of human life not against it. In our
country, Iran, the industrial culture does not
exist in individual units of industry, let alone
forming a whole systems development .The even
more sophisticated problem is to consider Iran
as a single part of universal globalization. The
conclusion is that Iranians must learn
cooperation and coexistence if they are about to
join the universal movement toward
globalization.
Resources
1- www.ayandehnegar.org
2- W. Edwards Deming, out of the crisis
(cambridge: massachusetts institute of
technology.
|
